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Job Summary: Join Cogna’s team—the most diverse educational group in Brazil—and support students through customer service, guiding them along their educational journeys. Key Highlights: 1. Join an innovative and diverse educational group. 2. Work collaboratively, driven by the desire to make a difference. 3. Contribute to the success of students and customers. We are the most diverse educational group in Brazil. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt continuously to change. Here, we are a team—not heroes—united by the desire to make a difference and connected in one unique way: the \#CognaWay. Our relationships are direct and respectful, and the success of our students and customers is our success. Moreover, we value diversity because we know that the more diverse our perspectives, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute leader in the Brazilian educational sector? Come to Cogna. **Responsibilities and Duties** * Assist in student customer service. * Assist with enrollment-related inquiries and clarification of doubts. * Assist in completing spreadsheets. * Guide students on how to access their course platforms and use available services. **Requirements and Qualifications** * Completed elementary education; currently enrolled in high school. Working hours: 2–6 days per week, from 5:00 PM to 9:00 PM **Additional Information** * **Commitment and resilience** * **Strong communication and organizational skills** * **Ability to work collaboratively and proactively** **But wait—there’s more!** * Undergraduate and postgraduate tuition scholarships: available at our educational units for you and your dependents (spouse and children). * Birthday day off: choose one day to relax and celebrate. * SESC membership: access numerous opportunities to improve quality of life. * Univers pharmacy plan: discounts on a wide range of medications. * Corporate university: various learning paths and free courses offered through our corporate university to support your continuous growth. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program supporting families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Life insurance: mandatory benefit for all CLT employees at no cost; coverage begins on your admission date. We believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to advance further, generating employability for diverse talents. Join our team! Innovation drives us. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are now among the world’s largest education companies, operating a broad business model offering abundant growth opportunities. We deliver educational products and services spanning from early childhood learning to senior education. \#HereIsCogna—our DNA reflects the evolution and dynamism of a young startup, yet backed by the infrastructure of a large enterprise with over 70 brands. Here, we act with the student’s success in mind. We are passionate about education and deeply value people. We take responsibility for making things happen—always creating sustainable value, together achieving more. We are **Cogna!**
