Job Summary: Professional responsible for in-person, telephone, and digital customer service; support for administrative and financial routines; issuance of invoices; and document organization. Key Highlights: 1. Welcoming environment with space for professional development 2. Values diversity and inclusion 3. Student-centered approach and educational excellence **COME TRANSFORM LIVES — INCLUDING YOUR OWN.** **ESTÁCIO OURINHOS** is an education brand dedicated to shaping and transforming lives through learning. After all, promoting access to quality education enables a positive impact on society as a whole. Here, our employees find a welcoming environment with ample opportunities for growth. Bring your talent and commitment and join this team! **Responsibilities and Duties** **Your main challenges will include:** * Providing courteous and efficient in-person, telephone, and digital channel customer service; * Supporting the unit’s administrative and financial routines; * Performing accounts payable tasks, document verification, and financial entries; * Issuing invoices and conducting basic tax verifications; * Organizing files, documents, and internal controls; * Supporting managers and other departments with administrative requests. **Requirements and Qualifications** **We seek a professional with:** * Completed high school education; * Basic knowledge of Microsoft Office suite; * Strong verbal and written communication skills; * Organizational ability, responsibility, and attention to detail; * Aptitude for public service and teamwork. **Additional Information** ESTÁCIO OURINHOS FLEXIBLE WORK HOURS We believe in the excellence of our teaching and therefore value graduates from our institutions in our selection processes. Greater inclusion: This position is also open to people with disabilities (PwD). **DIVERSITY: Estácio values diversity, and the additional information you provide in the diversity fields is extremely important to us—please be sure to complete them.** **AT ESTÁCIO, WE REVEAL THE BRIGHTEST POTENTIAL IN EVERYONE.** We are one of the largest and most respected institutions in the Brazilian education sector. For over 50 years, we have provided large-scale access to quality education. We operate nationwide, offering undergraduate, postgraduate, and continuing education courses—both on-campus and online—and our continuous pursuit of academic excellence and investment in teaching ensure that our institutions and programs receive top-tier quality ratings from the Ministry of Education (MEC). We are consistently dedicated to nurturing talent and revealing each student’s unique vocation. Students know that we recognize, in each individual, a diamond waiting to be polished. Together, we form a community of diverse profiles and dreams, present across every corner of Brazil. More than awarding diplomas, Estácio creates conditions for new life stories to be written. **PURPOSE** To educate in order to transform. **VISION** To deliver the best learning experience to an ever-growing number of students—efficiently, intensively leveraging technology, and valuing people—ensuring our students are prepared for market challenges. **VALUES** **Student-Centered Focus** We all work for the student; we are passionate about education. **Ownership Mindset** We act like owners, taking pride in every delivery we make. **Results-Oriented** Every effort yields real, sustainable impact. **Educational Excellence** We exceed expectations by delivering the highest-quality education and learning experience across all segments we serve. **People-Centric Culture** We take pride in working here. We develop people and value outstanding performance. **Innovation and Technology** We integrate technology into all processes, empowering students, faculty, and staff. **Diversity and Ethics** We do what is right and value differences. **WHAT YOU’LL FIND HERE?** We count on professionals who value innovation within a diverse, humble, and ethical environment. Our initiatives always place **the student at the center of decision-making**, as we consider their success our own. With strong **digital culture adoption**, we operate through developing methodologies and content that reflect today’s challenges and needs. We have a **highly experienced and competent senior leadership team**, guiding our organizational strategy with confidence. We are committed to helping reduce the strategic national challenge of Diversity & Inclusion, implementing a **structured program and consistently elevating this topic with senior leadership.** We are obsessed with **employee engagement**, and have implemented a structured eNPS program, with 5 squads running in parallel—focused on continuous improvement of the employee experience. Within three months of launch, we’ve already implemented 14 improvements focused on career opportunities and digital infrastructure. Have you considered joining this same purpose? \#VemPraEstácio
João Silva
Indeed · HR
João Silva
Indeed · HR
