Description
**Area of Responsibility:**
* Support students, teachers, and staff with technological tools;
* Assist with academic systems and digital platforms;
* Provide customer service via WhatsApp, e\-mail, phone, chat, and in person;
* Log service requests and route issues to other departments;
* Support administrative activities within the department;
* Assist with logistics for in-person assessments;
* Ensure prompt service delivery and a positive user experience.
**Requirements:**
* Completed high school education;
* Basic knowledge of technology;
* Customer service skills;
* Availability during working hours (1:00 PM to 10:48 PM\).
**We value diversity and equality for all individuals, without distinction based on gender, religion, sexual orientation, disabilities, race, ethnicity, or other factors. Everyone is welcome in our selection process!**
**\#WeAreEducation \#WeAreInnovation \#WeAreTheFuture \#GoFAMINAS**
Benefits
* Transportation allowance
* Meal allowance
* Life insurance
* Dental care assistance
* Legal assistance
* Nutritional assistance
* Health insurance plan
* Physiotherapy assistance
* Nursing assistance
* Free parking
* Psychological assistance
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