Administrative Apprentice

Description

Job Summary: Grupo JCA is seeking committed professionals to assist with employee and customer service demands, focusing on excellence and daily improvement. Key Highlights: 1. Commitment to excellence and daily improvement 2. Focus on delivering a memorable customer experience 3. A respectful, friendly, and safe work environment Grupo JCA is a well-established Brazilian group of companies specializing in transportation, logistics, and mobility—connecting destinations and boosting businesses while delivering a positive and impactful experience for people and enterprises. We specialize in punctual, safe, and comfortable travel across the South and Southeast regions of Brazil, with over 90 years of experience. Together, we connect over 80 million people and stories across hundreds of destinations—and we also want to connect with you. We seek professionals committed to doing things differently, always striving for excellence in their roles and pursuing daily growth in their work. Would you like to learn what drives us? At Grupo JCA, we believe the customer experience goes beyond simply delivering a product or service. Our customers want a memorable experience during every interaction—and we strive to meet their expectations! Our approach to service is respectful, friendly, straightforward, and secure! We value individuals who empathize with others, collaborate effectively, take responsibility, and maintain transparency in their relationships. **Responsibilities:** \- Assist with employee and customer service demands \- Receive materials and courier packages \- Update spreadsheets \- Issue tickets **Benefits:** \- Transportation allowance \- Career development plan **Requirements:** \- Minimum age of 18 \- Completed or currently pursuing high school education \- Availability for shifts: 8:00 AM–12:00 PM or 1:30 PM–5:30 PM Employment Type: Permanent CLT, Apprenticeship Compensation: R$9.35 per hour Scheduled Weekly Hours: 4 hours Benefits: * Transportation allowance Selection Question(s): * Are you 18 years old or older? (required) * Which neighborhood do you live in? Education Level: * High school currently in progress or previously interrupted (preferred)