Description
Description:
We are seeking a bilingual Relationship Analyst to join our team. The professional will be responsible for maintaining strong relationships with international clients, ensuring their satisfaction and loyalty.
Responsibilities:
* Respond to and resolve international clients' requests promptly and efficiently
* Identify opportunities for improving customer service processes
* Participate in meetings and training sessions to enhance client relationship management
Requirements:
* Prior experience in customer service
* Fluency in Spanish and Portuguese
* Strong communication skills and empathy
* Ability to work under pressure