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Job Summary: We are seeking a dynamic and proactive Sales and Customer Service Consultant who is passionate about sales and public service, to offer travel solutions and manage a customer portfolio. Key Highlights: 1. Consultative and proactive customer service focused on results 2. Customer portfolio management and after-sales support 3. A team committed to continuous improvement and taking initiative We are CVC, the largest travel group in the Americas, composed of business units operating under distinct brands across vacation and leisure travel, corporate travel, and international study and cultural exchange programs. Our brands’ evolution, expertise, and pioneering spirit impact the market and the economy, with the purpose of **embarking with you around the world, delivering the best experiences every day**. Here, we build a team that pursues continuous improvement, leadership, and strong reasons to keep transforming the world through our business. Respect is our banner. To strengthen our diversity, we aim to expand the plurality of our people by pursuing equity and valuing diverse perspectives, grounded in the pillars of Gender, LGBTI\+, Race, Persons with Disabilities, and 50\+, making our environment more diverse and representative. Join us in this transformation! **\#cvccorpcomvc** Check below the opportunities available in our team: **Responsibilities and Duties** **Opportunity: Sales and Customer Service Consultant** ------------------------------------------------------ We are looking for a dynamic, proactive, and results-oriented professional to join our team. If you are passionate about sales and public service, this opportunity is for you! **Responsibilities and Duties:** ------------------------------------ * Provide consultative customer service (in-person and digital). * Identify customer needs and offer optimal service solutions. * Manage customer portfolios and oversee after-sales follow-up. * Maintain organization and accountability regarding goals and schedules. **Additional Information:** --------------------------- * **Schedule:** Monday to Saturday (full-time). * **Compensation:** Competitive salary commensurate with the role \+ attractive commission. * **Benefits:** Transportation allowance. **Requirements and Qualifications** * **Requirements and Qualifications:** * **Proven experience** in customer service. * Solid knowledge of **sales techniques**. * **Flexible availability** for full-time work. * Responsible, organized profile with strong communication skills. * Ability to adapt quickly to sales systems and routines. * **Preferred:** Prior experience in travel agencies and tourism. **Additional Information** With over 50 years of history—during which we have fulfilled the travel dreams of thousands of Brazilians—we at CVC Viagens also support job creation and career opportunities for Brazilians across more than 500 municipalities in Brazil where CVC Franchise Stores operate. Thus, the Passport Franchise Program was born, connecting individuals aged 18 and above with employment opportunities at the franchise stores of Brazil’s largest travel network. Most positions are for Sales Consultants, and participation is simple: just select the position of interest below and submit your resume. Once you apply, the franchisee responsible for the position gains immediate access to your resume, submitted specifically for that vacancy, and may schedule interviews directly with candidates—either immediately or in the future (based on local vacancy availability). Upon mutual alignment—i.e., once the franchisee approves the candidate following selection and interview—the franchisee will inform the start date and hiring details. You may apply to as many positions as desired, across different locations! **\#TrabalheNasLojasCVC**
