Description
Job Summary:
The professional will manage and organize tourism services, support sales, resolve travel-related issues, and optimize operational processes.
Key Highlights:
1. Experience in tourism operations or similar roles is valued.
2. Opportunity to propose improvements and automate processes.
3. Responsibility for organizing, blocking, and booking tourism services.
Requirements:
* Bachelor's degree completed in Tourism, International Relations, or related fields;
* Prior experience in tourism operations or similar roles;
* Intermediate English proficiency;
* Proficiency in spreadsheets, email, presentations, and task management tools (Trello, Monday, Kanban);
* Geographic knowledge of Brazil and experience with suppliers will be considered a plus.
Responsibilities:
* Organize, block, and book tourism services;
* Manage deadlines for blocks and bookings with suppliers;
* Schedule and monitor guide availability;
* Support the sales team with operational requests;
* Resolve problems and handle changes during trips;
* Perform reservation and confirmation verification (double check);
* Ensure smooth coordination between commercial closing and trip operations;
* Propose operational improvements and support process automation;
* Update procedures and participate in efficiency meetings;
* Collaborate with product, quality, and sales departments.
Minimum Education Level: Bachelor's Degree