Manager QA

Description

Job Summary: Coordinate teams, implement and maintain analysis standards for operational excellence, interact with clients, and manage work routines to achieve targets. Key Highlights: 1. Team leadership and motivation for operational excellence. 2. Direct interaction with the contracting client to align processes. 3. Development of communication strategies and process mapping. **Coordinate, lead, and motivate the team** **Implement and maintain analysis standards (metrics and processes) focused on achieving operational excellence and related KPIs;** **Interact with the contracting client to negotiate work schedules and process alignments;** **Manage work routines, ensuring achievement of established goals and deadlines;** **Develop communication strategies, map processes, and define system/product specifications.** **Prepare executive materials and presentations;** **Validate content and reports generated by the quality analysts team.**