Job Summary: On-site professional responsible for ticket handling and employee support, device delivery and configuration, and assistance with departmental requests at a multinational client. Key Highlights: 1. Ticket handling and support for employees 2. Device configuration and assistance with departmental requests 3. Position at a multinational client The professional will be assigned to a multinational client (on-site) and will be responsible for ticket/employee support according to the defined SLA, device delivery and configuration, and assistance with departmental requests. Requirements: \- Completed technical course or undergraduate degree; \- Proficiency in computer science and Excel; \- Ability to handle and configure smartphones; \- Experience in support/ticket handling; \- This position is on-site; Benefits: \- On-site cafeteria \- Meal allowance \- Transportation allowance Employment type: Direct hire (CLT) Compensation: R$2\.100,00 per month Benefits: * Meal allowance * Transportation allowance