Activation Technician | Joaçaba

Description

Do you know that feeling of customer happiness when the doorbell rings and they see the person who will install their Internet? The Activation team consists of these professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation team also configures equipment and schedules these visits with customers. **This and all other listed positions are available for Persons with Disabilities (PwD)** **Responsibilities and duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customer sites; * Perform installation and configuration procedures for equipment; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive the company vehicle; * Clean and keep the workplace organized; * Ensure customer satisfaction; * Fill out the service execution application; * Execute network documentation. **Requirements and qualifications** **Skills:** Work effectively in teams; Be flexible and adaptable to business needs, people, and processes; Perform tasks efficiently and courteously interact with customers; Demonstrate a sense of urgency and innovation. **Education:** Completed high school; Technical training in a related field is desirable. **Requirement:** Possess a Brazilian driver's license category B. **Additional information** **Working hours:** Monday to Friday, 08:00–12:00 and 13:30–17:30; Saturday, 08:00–12:00 Opportunity for on-site work in Joaçaba/SC and surrounding areas. ### **Benefits for employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Agreements Service Discounts Unifique Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for homes, businesses, and government institutions. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states, consistently maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by several recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All this is achieved through strong collaboration and valuing high performance. Here, you won’t just participate—you’ll co-create the future! Join us in building the future! Unifique, simplifying people’s lives since 1997! **All our job opportunities are open to Persons with Disabilities (PwD)** ### **Benefits for employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Agreements Service Discounts Unifique