Store Attendant

Description

Job Summary: We are seeking a Store Attendant to sell products and services, retain customers, and delight them with attentive service and an ownership mindset. Key Highlights: 1. Attentive and delightful customer service 2. Ownership mindset in sales and retention 3. Collaborative environment and proactive career development We are looking for a **Store Attendant** to sell Brisanet Group’s products and services according to customer and company needs. In addition, to monetize an existing customer base and retain customers during cancellation processes. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the Brisanet Group’s organizational identity; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, as needed by the department and leadership direction; * Sell Brisanet Group’s products and services according to customer and company needs; * Train new employees and cover colleagues’ vacations across other stores, as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and support mobile telephony services; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper operation of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, proper closure of doors and windows, and accurate system logging—to guarantee environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. Preferred (but not mandatory): * Undergraduate studies in Administration, Commercial Management, or related fields; * Google tools (Sheets, Docs). **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical workplace—i.e., you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.