Operations Inspector

Description

Job Summary: Proxxima is seeking talents for its team, with a focus on technology, teamwork, continuous improvement, and commitment to the quality management system—inspecting services and supporting teams. Key Highlights: 1. Ensure the proper functioning of the quality management system 2. Support the creation of training content and updates 3. Inspect customer visits to identify service quality Proxxima is looking for new talents to join its team. If you are passionate about technology, enjoy teamwork, value people, are dynamic, and prioritize continuous improvement, join our team. **Responsibilities and Duties** * Ensure the proper functioning of the quality management system; * Provide feedback on conducted monitoring and inspections; * Continuously update yourself on operational processes; * Perform other job-related tasks as directed by supervisors; * Support the development of training content and updates included in materials; * Inspect customer site visits to assess service quality, fiber anchoring, router installation location, potential damages, connectorization, etc.; * Support daily team routines under supervision or coordination guidance; * Evaluate and monitor field teams’ use of PPE and service quality; * Conduct inspections of: vehicles, tools, uniforms, PPE, collective protective equipment (CPE), among others; * Support the training instructor with new hires or refresher training; * When necessary, recommend/suggest disciplinary measures; * Monitor material returns when required; * Conduct risk analysis; * Provide support in handling service complaints to gather information serving as the basis for decision-making; * Guide, monitor, and evaluate learning; * Know and comply with quality policy guidelines; * Know and comply with normative procedures relevant to your activity and department; * Organize individual or shared work environments. * Record and document inspections, workshops, and laboratories; * Guide, monitor, and evaluate team learning/performance; * Participate in developing instructional resources aligned with scheduled activity objectives; * Identify and communicate major training needs to produce and deliver them to technical teams. **Requirements and Qualifications** **Mandatory Prerequisites:** * Driver’s License Category A/B. * High school diploma. * NR 10 and 35\. * Experience in operations or telecommunications companies. **Desirable Prerequisites:** * Strong oral and written communication skills; * Teamwork proficiency; * Communicative profile; * Dynamic profile; * Courses related to the field. **Additional Information** **Professional Specialization Area: Operations** **Hierarchical Level:** Operational **Remuneration:** 1\.687,67 **Benefits That Make a Difference for You!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Life Insurance Partnerships with educational institutions Access to SESI (all regional units) Access to SESC (Garanhuns \- PE) \#SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and—above all—with a human-centered focus, as people are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification \- Jan 2025 \- Jan 2026 * GPTW Diversity Award 2025 \- “Young Talents” Category To make this a reality, we rely on what matters most: our team. **Grow with us!** \#VemPraProxxima