We are Alcans, a leader in the telecommunications sector and passionate about delivering unique experiences of connectivity, entertainment, and solutions to our customers. We are a benchmark among service providers and hold a prominent position in the national market. We believe that the right people in the right roles are our organization’s greatest asset; therefore, the collective contribution of these talents will be the key element of this union, bringing broad technical and market expertise into a single environment and shared objective. Our mission is to connect and bring people/customers closer through quality, simplicity, and technology—and we currently have an opening for an **Operations Assistant** to help us achieve this mission. **Your main responsibilities will include:** * Managing technicians’ schedules and logistics for appointments; * Customer service regarding technical visits, scheduling, and rescheduling; * Supporting technicians in contacting customers and performing services; * Facilitating communication among different departments by providing up-to-date information on production progress and assisting in resolving potential issues. **For this position, we expect you to have:** * Completed high school education; * Strong communication and interpersonal skills; * Results-oriented mindset and ability to meet goals; * Proactivity, resilience, and capacity to handle objections; * Flexible availability for shift work. **Still unsure whether Alcans is a great place to work? Here are some benefits of joining us:** * Competitive market-based salary; * Meal allowance; * Health insurance; * Dental insurance; * Ongoing training programs; * Career development plan; * Benefits club; * And more. Schedule: Rotating 6-day workweek with 1 day off — shifts from 12:00 PM to 8:20 PM, including a 1-hour break and rotating days off. **So, are you in?!** Join Alcans—there’s an amazing team waiting for you :)