Description
Job Summary:
Responsible for performing installation, maintenance, and technical support activities on internet networks, ensuring quality, safety, and operational efficiency.
Key Highlights:
1. Direct customer service with a focus on quality and efficiency.
2. Installation and repair of internet lines, resolving faults.
3. Maintenance of tools and vehicles in accordance with safety standards.
**Responsible for performing installation, maintenance, and technical support activities on internet networks**, following the service orders established by the company. The professional will interact directly with customers, ensuring quality, safety, and operational efficiency.
**Responsibilities and Activities**
* Install internet access equipment at customers' addresses.
* Repair internet lines, resolving faults and instabilities.
* Complete service orders within daily schedules, ensuring adherence to deadlines.
* Collect and report monthly subscription fees collected during installation, where applicable.
* Retrieve and return recovered equipment from delinquent customers or those who have requested cancellation to the responsible department.
* Maintain a clean, organized, and hygienic workplace.
* Preserve and properly use tools, vehicles, and equipment provided by the company.
* Follow safety regulations and internal procedures throughout all activities.
**Mandatory Requirements**
* Completed High School Education
* Valid Driver's License (CNH)
* Courses/Certifications: **NR10, NR35, and NR06 (Not mandatory)**
* Availability for field work
**Desired Behavioral Competencies**
* Prudence
* Concentration
* Organization
* Extraversion (strong communication skills with customers)
**Benefits**
* Seniority Bonus
* Hazard Pay – **30%**
* Performance Excellence Bonus
* Internet Access (where applicable to the role)
* Meal Allowance
* Deezer – Audio Streaming
* Max – Video Streaming
* Dental Plan
Employment Type: Permanent CLT
Salary: R$1\.780,00 \- R$3\.000,00 per month
Benefits:
* Dental Assistance
* Meal Voucher