Installation Assistant

Description

Job Summary: The Netway Group is seeking a professional to assist technicians in installation and maintenance, ensuring organization and service quality for connectivity. Key Highlights: 1. Technical support for network installation and maintenance. 2. Collaborative and welcoming work environment. 3. Opportunities for professional development and growth. Job Description **Hello, we are the Netway Group!** Here, we have a team that makes everything happen. Through the effort, dedication, and commitment of each individual, we have become a benchmark in our field, operating integrally toward our purpose: **“Exceeding expectations by connecting people and organizations, breaking down barriers.”** We operate in over 100 cities across multiple Brazilian states, delivering high-quality, stable connectivity to more than 70,000 customers nationwide. Our scope extends beyond reliable internet. We own our fiber route to São Paulo, ensuring superior performance when accessing websites, platforms, and games hosted in that region. Additionally, we offer Value-Added Services (VAS) that enhance our customers’ experience, such as: Max, Paramount\+, Globoplay, Telemedicine, among others. **Our commitment goes beyond connectivity: we aim to promote well-being, convenience, and technological advancement.** Join the Netway Group and make your mark—help us write history together. **Responsibilities and Duties** Accompany technicians on installation and maintenance visits: assisting with transportation and organization of materials. Perform cable routing, hardware mounting, connector assembly, and cable management: supporting execution of these tasks during service delivery. Prepare the worksite and conduct cleanup and waste removal after service completion: ensuring the environment remains organized upon job conclusion. Maintain care and proper handling of technical team equipment and materials. Assist in visual inspection of installation quality (fit, distance, tension): supporting final verification of completed services. **Requirements and Qualifications** Basic knowledge of networks and structured cabling. Ability to handle manual tools (drill, pliers, ladder, stapler). Basic knowledge of height safety and use of personal protective equipment (PPE). Organization of materials and technical support routines. Completed elementary education (high school enrollment preferred). Punctuality, responsibility, and discipline. Collaborative attitude toward the lead technician. Physical stamina and attention to operational risks. Interest in learning technical aspects of the role. **To join our team, the following are essential:** Proactivity and autonomy in seeking solutions; Attention to detail and commitment to quality; Customer focus and excellence in service delivery; Willingness to learn, grow, and advance professionally; Collaborative spirit and teamwork; Ethical, respectful, and courteous daily conduct. **Why choose the Netway Group?** Our culture is our DNA. It sustains our success and guides our future. To provide a complete and positive professional journey, we offer: Meal allowance card; Complimentary internet access after 3 months of experience; Life insurance; Discounts on company products and services; Ongoing training and development; A collaborative and welcoming environment; Frequent feedback and personalized development plans; Incentives for innovation and creativity. **Employment Type: CLT – On-site** **Working Hours:** Monday to Friday: 8:00 AM to 6:00 PM (with 2-hour break) Saturdays: 8:00 AM to 12:00 PM