You will be responsible for ensuring customer service and support, delivering the best possible experience. You will provide service and support for Information Security products targeting corporate clients, working on-site at the client’s location. Your mission includes NOC customer management, system and network monitoring, threat and vulnerability identification, as well as recommending and implementing effective security measures. **Responsibilities and Duties** * Manage customers for the NOC, acting as an on-site analyst; * Monitor the organization’s systems and networks to detect potential threats and vulnerabilities; * Identify and assess information security risks and recommend measures to mitigate them; * Implement security measures such as firewalls, antivirus software, and intrusion detection systems; * Prepare reports and analyses regarding the organization’s information security posture; * Identify and assess vulnerabilities in systems and networks; * Provide service and support for Information Security products to corporate clients; * Seek innovative solutions and contribute to continuous process improvement; * Collaborate in teams, working with technical and business areas. **Requirements and Qualifications** * Knowledge of security technologies such as firewalls and antivirus software; * Knowledge of operating systems and networking; * Analytical and problem-solving skills; * Familiarity with information security laws and regulations; * Communication and teamwork skills; * Solid experience in the field of Information Security; * Completed undergraduate degree in Information Systems, Networking, Computer Engineering, or related fields. **Work Modality:** On-site, in São Paulo/SP (Vila Mariana). **PREFERRED QUALIFICATIONS:** **Certifications:** * CISSP – Certified Information Systems Security Professional; * CEH – Certified Ethical Hacker; * OSCP – Offensive Security Certified Professional; * Valid Brazilian driver’s license (Category B); * Intermediate English proficiency. **Additional Information** **Benefits:** * Meal allowance; * Health insurance; * Dental insurance; * Life insurance; * Wellhub; * “Mente Tranquila” (Calm Mind) Program; * Profit-sharing program (PLR). ### **Being Always Together is what drives us!!!** We are Algar, a people-first company part of the Algar Group, committed to the highest ESG practices. Our greatest expertise lies in connecting people and innovating to positively transform the future. With over 70 years of history, we have built a comprehensive portfolio of technology and telecommunications solutions serving corporate (B2B) and retail (B2C) clients across Brazil. Here, you’ll find access to voice, data, IT, IoT, and Artificial Intelligence services; ultra-fast internet (Fiber and 5G); high-quality mobile and fixed-line telephony; and a company recognized as a sustainability leader in environmental, social, and corporate governance matters—and ranked among the best places to work by GPTW. Because we care deeply about our human capital, pillars such as health, safety, and well-being form the foundation for developing our 4,000+ associates—the term we use for our employees. With our eyes on the future, we’re here to deliver the best IT and telecom products and services for your personal and professional life—and we’re also ready to be your top choice for career development and growth. That’s what it truly means to be \#AlwaysTogether.