FLEET ANALYST

**Who are we?** Since 2010, Connect Telecom has been connecting people and businesses, transforming the way they communicate and conduct business. We
- Fleet management
- Vehicle maintenance
- ERP systems

Job Summary: Support scheduling of installations and services, assist customers with inquiries, and monitor the schedule, focusing on validation and route adjustments. Key Highlights: 1. Support for scheduling installations and services 2. Assistance to customers with inquiries regarding customer service and scheduling 3. Monitoring and validation of the service schedule Job Description: Provide support for scheduling company installations and services, as well as assist customers in resolving inquiries related to customer service and scheduled service time slots. Responsibilities: Filling out spreadsheets and monitoring the schedule. Team responsible for "Schedule Breakage" on D0 (zero), focusing on proactive customer engagement to ensure service delivery. Handle queue 817\. Employees responsible for validating and adjusting routes after app-based route planning. Verification of CTO for services scheduled for the current day or the next day. Minimum Education: High School (Secondary Education) Desired Qualifications: * Administration, Technical Course * Life Insurance * University Discounts * Dental Care Assistance * Transportation Allowance * Profit Sharing * Meal Voucher or Food Allowance * Internet Package Discount * Telemedicine * Skello App (e-books and digital books) * SESI Agreement * Citizen Company * Pharmacy Agreement
João Silva
Indeed · HR