Operational Supervisor

Description

Job Summary: We are seeking an Operational Supervisor to manage operational teams and facilities contracts, ensuring service quality and compliance with company standards. Key Highlights: 1. Management of operational teams and facilities contracts 2. Focus on service quality and compliance with standards 3. Support in the implementation of new contracts and preparation of reports **Job Description** We are looking for an Operational Supervisor to oversee teams and contracts in the facilities area (reception, cleaning, custodial services, and maintenance), ensuring the quality of services delivered and compliance with company standards. **Responsibilities** * Supervise operational teams in the field * Conduct technical visits to sites/contracts * Ensure adherence to work schedules, regulations, and procedures * Monitor employee performance * Resolve operational incidents and attend to clients * Manage absences, tardiness, and site coverage * Support the implementation of new contracts * Prepare operational reports **Requirements** * Experience in the facilities sector (reception, cleaning, or security) * Experience leading teams * Driver's license category B (desirable) * Strong communication skills and professional demeanor * Basic computer knowledge (Excel/reports) **Preferred Qualifications** * Experience with outsourcing companies * Knowledge of contract management * Proactive and solution-oriented profile **Salary and Benefits** * Salary: To be negotiated * Transportation allowance * Meal voucher * Food basket * Corporate mobile phone Employment type: Permanent CLT Compensation: R$1\.908,00 \- R$4\.410,82 per month Benefits: * Education assistance * Food basket * Transportation allowance Work location: On-site