Receptionist

Description

Job Summary: This role involves ensuring an excellent client experience from first contact, combining a welcoming demeanor with strong organizational and technical skills, particularly in judicial systems. Key Highlights: 1. Human-centered legal practice and a focus on excellence in client service 2. A collaborative, respectful, and growth-oriented environment 3. Opportunities for continuous learning in legal routines Description **About the Company**This is an established law firm with strategic operations in São Luís and a strong presence across the interior of Maranhão. The firm values human-centered legal practice grounded in ethics and close client relationships. The work environment emphasizes collaboration, respect, and excellence in client service. We seek someone eager to grow alongside the business and serve as the firm’s "first impression" of quality. **The Challenge (Brief Description)**You will be responsible for ensuring excellence in the client experience from the very first contact. Your role goes beyond reception—it is about warm welcome and administrative efficiency. We seek a professional who combines the hospitality of a hostess with the organization and technical proficiency required to handle judicial systems (PJE). Responsibilities * **Excellence in Client Service:** Serve as the benchmark for courtesy and professionalism in both in-person and telephone interactions, ensuring each client feels uniquely valued and welcomed—whether onsite or virtually; * **Hospitality:** Ensure client comfort at the reception area by offering and serving coffee/water, and maintaining an organized and pleasant environment; * **Legal-Administrative Support:** Schedule appointments, confirm attendance, monitor hearing deadlines, and proactively remind clients in advance to prevent absences; * **Technical Operations:** Assist with basic consultation and case movement in the PJE system (Electronic Judicial Process) and support document digitization and archiving; * **Office Management:** Monitor the operation of office machines and equipment, request technical support when needed, manage office supply inventory, and place procurement requests to ensure the team never lacks essential materials. Requirements * Completed High School education (enrollment in undergraduate programs in administrative or legal fields is a plus); * Prior experience using the PJE system; * Proficiency in basic Microsoft Office Suite (Word, Excel, Outlook); * Previous experience as a receptionist in law firms is considered a plus; Benefits * Transportation Allowance; * Meal Allowance; * A respectful, air-conditioned workplace offering continuous learning opportunities in legal routines. Employment Type: Full-time CLT Salary: R$1\.518,00 per month Benefits: * Meal Allowance * Transportation Allowance Experience: * Law Firm Receptionist (Mandatory)