Monitoring Assistant

Description

Job Summary: Monitor electronic security systems, track incidents, and ensure the proper functioning of processes. Key Highlights: 1. Electronic security system monitoring 2. Operational support and customer contact 3. Focus on operational excellence Company Details Meduri operates in the electronic systems and security sector, specializing in the installation, maintenance, and technical support of monitoring and control solutions, offering a dynamic environment focused on operational excellence. Location: São Bernardo do Campo – SP About the Position: Monitoring Assistant Employment Type: CLT (Permanent) Work Model: On-site Working Hours: Monday to Friday, from 12:15 PM to 10:00 PM. Salary: R$ 1.805,43 Benefits: * Dental insurance * Life insurance * Profit-sharing program * Transportation allowance * Meal voucher * Food allowance * Basic food basket Position Objective Monitor electronic security systems, track incidents, provide operational support, and ensure the correct functioning of monitoring processes. Responsibilities and Duties * Monitoring of CCTV, alarm, and other electronic security systems; * Recording and tracking of incidents; * Customer contact and support during alert situations; * Monitoring of images, events, and activations; * Support for operational routines at the monitoring center; * Completion of operational reports and records. ✅ Requirements * Prior experience in monitoring or security systems is considered a plus; * Basic computer skills; * Strong communication skills and agility in resolving incidents; * Attentive, responsible, and committed profile; * Availability for on-site work and shift schedules. Minimum Education Level: High School (Secondary Education)