Financial Coordinator

Description

Job Summary: Coordinate and supervise billing and collections activities, ensuring process accuracy, financial health, and customer satisfaction through team, process, and KPI management. Key Highlights: 1. Strategic leadership in billing and collections 2. Process optimization and reduction of delinquency 3. Team development and operational excellence **Description:** Coordinate billing and collections activities, ensuring process accuracy and compliance with internal policies. Ensure accurate revenue generation, delinquency reduction, and efficient cost control, contributing to the company's financial health and customer satisfaction. Oversee the entire billing and collections area, including team management, processes, KPIs, and adherence to expense and personnel budgets. Responsibilities and Duties Supervise and guide the billing and collections team, ensuring correct execution of routines and timely delivery. Guarantee accurate issuance of product and service invoices, in accordance with current legislation and signed contracts. Analyze and review fiscal and operational processes, identifying improvement opportunities and risk mitigation measures. Supervise collections processes, monitoring deadlines, negotiations, and agreements to reduce delinquency and improve cash flow. Develop and track departmental performance indicators, proposing corrective actions and continuous improvements. Serve as the focal point for internal and external audits, providing information and ensuring process compliance. Support leadership in defining departmental policies, procedures, and strategies for billing. Participate in system integration projects, process automation, and implementation of new solutions. Promote technical and behavioral development of the team, encouraging collaboration and operational excellence. Ensure achievement of departmental goals by monitoring results and implementing actions to guarantee expected performance. Control and monitor the department's budget, including operational expenses and personnel costs, ensuring adherence to established targets. Requirements and Qualifications **Education:** Postgraduate degree in Administration, Accounting, Economics, or related fields. Experience: Minimum of 6 years of proven experience in billing, collections, and team management within corporate or retail environments. **General Knowledge:** Microsoft Office suite (with emphasis on advanced Excel), team leadership and process management, assertive communication, and strategic vision. **Specific Knowledge:** Tax and fiscal legislation (ISS, ICMS, withholdings, CFOP, CST, NCM, etc.) Electronic invoice issuance (NF-e, NFS-e) ERP systems Billing of complex contracts and recurring services Knowledge of automation and continuous improvement projects Negotiation techniques and credit recovery 2512310202491893638