Facilities Services Assistant

Description

Job Summary: This role supervises facilities, ensuring operational excellence and occupant satisfaction through coordination of services and monitoring of building systems. Key Highlights: 1. Administrative support to management, including preparation of operational reports. 2. Monitoring of building systems and oversight of essential services. 3. Coordination of access control and security, with focus on quality and safety. **What This Role Involves:** ----------------------------- This position focuses on facilities supervision, directly contributing to operational excellence and occupant satisfaction. The professional will be responsible for coordinating services, monitoring building systems, and consistently maintaining JLL’s quality and safety standards. **Your Day-to-Day Responsibilities:** * Provide administrative support to management by preparing operational reports, managing vendor documentation, and organizing preventive and corrective maintenance schedules * Receive visitors and service providers, guide users on building regulations, and act as liaison between tenants and building management * Conduct periodic building rounds to identify maintenance needs * Monitor the execution of cleaning, maintenance, landscaping, physical security, and other related activities, verifying service quality * Monitor the operation of building systems (elevators, air conditioning, lighting, and plumbing systems), record incidents, and report irregularities to the technical team * Control access and security by monitoring access control systems, recording incidents, and coordinating with security and front-desk teams * Assist in controlling operational expenses and support budget preparation for services, while maintaining updated contract and procedure files **Mandatory Qualifications:** * Completed High School education * Proven experience in administrative roles * Proficiency in Microsoft Office Suite * Knowledge of basic administrative and financial processes **Preferred Qualifications:** * Prior experience in facilities management * Practical knowledge of building maintenance and ability to identify repair needs * Experience managing vendors and service providers * Familiarity with access control and physical security systems * Experience providing tenant and corporate building user support **Location:** On-site – Vila Olímpia/SP **Work Schedule:** Monday to Friday, 8:30 AM to 6:00 PM Minimum Education Level: High School (Secondary Education)