Operational/Commercial Support

Description

An automotive roadside assistance company is seeking a professional to handle operational support for national requests, including managing service provider partners, negotiating commercial terms, and overseeing external battery installation services. The professional will be responsible for ensuring prompt response, alignment with partners and internal teams, and providing operational support for corporate client requests, updating spreadsheets, and performing internal information registration procedures. Key responsibilities: Receive and process corporate client service requests; Engage partners and service providers across different states; Negotiate service fees, timelines, and availability; Monitor installations and ensure service completion; Track service requests and partner payments; Verify operational costs and invoiced amounts; Maintain ongoing communication with corporate clients and the authorized service network; Update systems, spreadsheets, and internal records; Provide support to commercial, logistics, and finance departments as needed. Requirements: Completed high school; (A bachelor's degree in any field related to commercial or administrative functions is a plus) Experience in operational support, logistics, or commercial roles; Strong communication and negotiation skills; Organizational ability and agility to manage multiple requests simultaneously; Basic to intermediate Excel knowledge; Ease of interaction with clients and suppliers. Experience in B2B/B2C customer support Experience in route planning, operations, or service provider management; Compensation: R$2\.710,00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Work location: On-site