Service Desk Attendant

Description

Job Summary: Assist with computer programs and processes required for data processing and optimal operational dynamism, with emphasis on technology and IT. Key Highlights: 1. Support in data and operational process management 2. Opportunity for development in technology and IT 3. Focus on operational efficiency and dynamism WE COUNT ON YOU TO: Assist with computer programs and processes required for data processing and optimal operational dynamism. WHAT WE SEEK: * Basic technical qualification in IT or currently pursuing a higher education degree in technology, exact sciences, or related fields; * Intermediate experience in IT (Office suite, email, Windows application installation and uninstallation); * Basic IT knowledge is mandatory; * Customer relationship and remote support experience is desirable (not mandatory); * Knowledge of Windows 7/10 operating systems, information systems, and Active Directory is desirable (not mandatory). * Availability to work on a 6x1 rotating schedule (including weekends and holidays) * Working hours: 09:30 AM to 3:50 PM or 12:40 PM to 7:00 PM * **Compensation and Benefits:** Salary of R$ 1\.525,00 during the probationary period; After confirmation, R$ 1\.590,00, with potential increases based on internal campaigns and individual performance. * **Family Support** Childcare allowance; Special assistance for children with specific needs. * **Recognition and Appreciation** Birthday bonus; Opportunity for promotion after 6 months! * **Health and Well-being** Wellhub (formerly Gympass) \- access to gyms, wellness apps, and wellness experiences. Unimed Health Insurance and Dental Insurance; Pharmacy partnership; SESC partnership (health, club, hotel, and more). * **Guaranteed Meals** IFOOD BENEFÍCIOS (meal/food allowance) of R$ 17.86 per worked day, all on a single card. Ifood Club \- exclusive coupons, offers, and benefits. * **Commuting Convenience** Transportation allowance. * **Development and Quality of Life** Educational partnerships offering discounts on undergraduate, postgraduate, language, and various other courses; Special discounts at driving schools, gyms, aesthetic centers, spas, and more. **Positions also open to persons with disabilities (PCD).** Minimum Education Level: Higher Education * Dental Insurance * Meal Ticket * Health Insurance * Discount Club * Pharmacy Partnership * Transportation Allowance