Claims Technical Assistant

Description

Job Summary: The professional will provide technical and administrative support in claims analysis, regulation, and monitoring, managing the vehicle repair process. Key Highlights: 1. Technical and administrative support in claims analysis and regulation 2. End-to-end management of vehicle repair processes with workshops 3. Coordination of parts quotation and procurement, and delivery tracking **Experience:** * Prior experience in insurance companies or vehicle protection associations is desirable; * Provide technical and administrative support in claims analysis, regulation, and monitoring. **Main Responsibilities:** · Communicate with workshops: · Arrange vehicle dispatch to workshops. · Receive repair estimates. · Review and adjust repair estimates. · Quote parts and labor. · Procure parts. · Record payments in the finance system. · Track parts delivery from suppliers to workshops. · Monitor the vehicle repair process at workshops until delivery to the member. **Working Hours:** Monday to Thursday – 8:00 AM to 6:00 PM; Friday – 8:00 AM to 5:00 PM. **Benefits:** Meal Voucher (iFood Card) Transportation Voucher or Fuel Allowance (no 6% deduction) Basic Food Basket Wellhub (Gympass) Drogasil Discount Online Learning Platform Employment Type: Direct Hire (CLT) Salary: Starting from R$2.000,00 per month Benefits: * Medical insurance * Fuel allowance * Company-provided mobile phone * Basic food basket * Meal voucher * Transportation voucher Work Location: On-site