Description
Job Summary:
Customer service and commercial support professional responsible for insurance calculations, proposal regularization, and delinquency follow-up.
Key Highlights:
1. Commercial support and insured customer service
2. Insurance calculation, proposal regularization and administration
3. Delinquency and cancellation follow-up
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8:00 AM to 5:30 PM\.
**Level:** Professional
**Employment Type:** Permanent – CLT **All our positions are inclusive for persons with disabilities (PcD)**
* Provide commercial support to help achieve the company's sales objectives.
* Serve insured customers by assessing their service needs.
* Perform calculations for new insurance policies, endorsements, and renewals.
* Resolve pending issues related to proposals.
* Administer rejected proposals in coordination with the insured.
* Schedule inspections.
* Schedule tracker installation.
* Send the first installment bill to customers.
* Send policy kits and invoices to customers.
* Register proposals via internal system.
* Manage updates to the customer database.
* Monitor delinquency and cancellation with the insured.
**Requirements:** **Technical Skills:** Bachelor’s degree completed or in progress; basic Microsoft Office proficiency.
**Behavioral Skills:** Punctuality, commitment, clear verbal communication, focus, and organization.
**Benefits:**
Medical assistance, dental assistance, education allowance, corporate mobile phone, parking, details provided during interview, life insurance, meal allowance, transportation allowance