Description
Job Summary:
We are seeking a proactive and natural leader Workshop Controller with a strong focus on results and excellence to support company performance and ensure high-quality customer service.
Key Highlights:
1. Proactive professional and natural leader with a results-oriented focus
2. Ensure service quality for customers
3. Mediate workshop-related matters between technical consultants and the workshop supervisor
#### **About the position:**
* If you are a proactive professional, a natural leader focused on results, and committed to excellence in delivery, you will be an ideal fit for this role! We seek a professional to serve as a Workshop Controller, supporting company performance while delivering high-quality, excellent service.
#### **Main responsibilities:**
* Assign services according to the specialties of production staff;
* Conduct test drives before and after service completion;
* Ensure service quality for customers;
* Monitor service quality indicators;
* Understand the technical competencies of production staff;
* Mediate workshop-related matters between technical consultants and the workshop supervisor;
* Comply with and enforce established processes;
* Monitor and organize the evolution of the workshop’s service assignment board;
* Perform other duties inherent to the role.
#### **Mandatory requirements:**
* Completed High School education;
* Driver's license "C" or "D";
* Basic Mechanics.
#### **Benefits:**
* Health Insurance;
* Dental Insurance;
* Meal Allowance;
* Life Insurance;
* Total Pass.