Description
**Job Description**
We are seeking an Operational Supervisor to manage teams and contracts in the facilities area (reception, cleaning, janitorial services, and maintenance), ensuring service quality and compliance with company standards.
**Responsibilities**
* Supervise operational teams in the field
* Conduct technical visits to sites/contracts
* Ensure adherence to work schedules, regulations, and procedures
* Monitor employee performance
* Resolve operational incidents and attend to clients
* Control absences, tardiness, and site coverage
* Support the implementation of new contracts
* Prepare operational reports
**Requirements**
* Experience in the facilities sector (reception, cleaning, or security)
* Experience leading teams
* Driver's license category B (MANDATORY)
* Strong communication skills and professional demeanor
* Basic computer knowledge (Excel/reports)
**Preferred Qualifications**
* Experience with outsourcing companies
* Knowledge of contract management
* Proactive and solution-oriented profile
**Salary and Benefits**
* Salary: To be negotiated
* Transportation allowance
* Meal voucher
* Food basket
* Corporate mobile phone
Employment type: Permanent CLT
Compensation: R$3\.150,00 per month
Benefits:
* Education assistance
* Food basket
* Transportation allowance
Work location: On-site