Description
**Job Mission**
Support sales activities by addressing technical and functional product-related inquiries, contributing to customers' appropriate decision-making and minimizing risks for both customers and the company.
**Key Responsibilities**
* Prospect new clients by identifying and contacting potential customers to generate new business opportunities, as well as promoting the Company’s products;
* Prepare sales quotations, negotiate, and finalize existing business opportunities;
* Provide remote pre-sales and post-sales customer support via phone, email, and other available channels, supplying product information and resolving issues or escalating them to responsible parties;
* Monitor sales orders, tracking order stages to ensure on-time delivery per agreed schedule;
* Register and update customer data in the ERP system;
* Generate sales order and revenue volume reports;
* Support the external sales team by sending invoices (NFs), payment slips (boletos), system registrations, and performing other departmental administrative tasks.
**Basic Requirements**
* Completed high school education;
* Prior experience in client prospecting;
* Prior experience in telesales.
**Desirable Requirements**
* Experience in selling home appliances is desirable;
* Completed or ongoing undergraduate degree.