Job Description **Who we are:** We are a **private, non-profit, and philanthropic institution** that, for over 45 years, has passionately dedicated itself to transforming the health of Brazilians through science and care. Our commitment is to improve the population's quality of life and deliver excellence in diagnostic services—efficiently and with cutting-edge technology. Currently, we allocate at least **60% of our output to SUS – Brazil’s Unified Health System**. All this so that we can provide high-quality, accessible healthcare for all Brazilians! Science, education, and well-being underpin our actions. Guided by these principles, we advance within our cultural pillars: **Innovation, Sharing, Governance, and Trust!** **Transforming people’s health in Brazil through science is our purpose.** **If this aspiration also resonates with you, join the AFIP team!** **\#JoinAFIP** Responsibilities and duties: **Responsibilities and Duties** * Create patient/client records and register them in the system, ensuring data verification and updates; * Process payments via various methods, issue receipts, and manage cash control; * Provide proactive and responsive telephone support, delivering information, scheduling appointments, and routing requests; * Deliver humane, agile, and efficient in-person service; * Interface with health insurance providers, including authorization requests, coverage verification, and resolution of pending issues; * Maintain communication with internal departments to ensure proper information flow and operational support. Requirements and qualifications: **Requirements and Qualifications** * Completed high school education; * Prior experience in customer service (preferably in the healthcare sector); * Proficiency in Microsoft Office Suite. Additional information: **Benefits:** * Medical assistance; * Dental assistance; * Totalpass; * Transportation allowance; * Meal allowance. **Quality of Life Program:** Caring for Those Who Care, offering numerous free services to employees. * Birthday Health Check-Up; * Psychological support; * Quick massage; * Acupuncture; * Family physician; * Nutritionist. Some services are available to family members at reduced rates. **Important:** We do not charge any fees during our selection processes. Work Location **City:** Itupeva **State:** São Paulo **Country:** Brazil Compensation: R$1\.518,00 \- R$1\.700,00 per month Benefits: * Medical assistance; * Dental assistance; * Meal allowance. Workplace: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
