Job Summary: Responsible for providing consultative and humanized service to leads and patients, managing appointments and information in the CRM to support the conversion of new patients in a dental clinic. Key Highlights: 1. Consultative and humanized service to leads and patients. 2. Support for converting new patients and achieving scheduling targets. 3. Management of information and service history. **Technical Requirements:** High school diploma completed Strong verbal and written communication skills Basic Excel knowledge Previous experience in telemarketing, customer service, or telephone sales Proficiency in using WhatsApp and CRM **Main Responsibilities:** Provide service to leads generated from social media Make telephone contact with patients Serve patients via WhatsApp Perform appointment follow-up Enter and update information in the CRM Support new patient conversion through consultative and humanized service Maintain organized records of information and service history Contribute to achieving the clinic's scheduling targets **Employment Details:** Industry: Dental Clinic Working Hours: Monday to Friday, from 9:00 AM to 7:00 PM Location: Mauá/SP Employment Type: CLT (permanent contract) \+ Transportation Allowance \+ Basic Food Basket \+ Meal Voucher. Compensation: R$1\.621,00 \- R$2\.000,00 per month Work Mode: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
