Job Summary: A professional responsible for providing information about consortium plans, registering customers, organizing leads, supporting administrative routines, and assisting with post-service activities. Key Highlights: 1. Customer service and support for consortium clients 2. Organization and management of information in the system 3. Administrative support and post-service assistance Provide information about consortium plans, deadlines, amounts, fees, and general operation (without necessarily closing a sale); Register customers and proposals in the system; Organize and monitor consortium leads, forwarding them to the responsible consultant or sales representative; Support administrative routines within the consortium department; Update customer service information and status in the system/CRM; Assist with post-service activities by answering basic questions and guiding customers. **Requirements:** Completed high school education and/or currently pursuing higher education; Experience in customer service, sales, or commercial areas is a plus; Strong verbal and written communication skills; Basic computer and CRM/collection system knowledge; Organizational skills and attention to detail; Professional demeanor, courtesy, and customer focus.
João Silva
Indeed · HR
João Silva
Indeed · HR
