Student Relationship Attendant (SRA)

Description

Job Summary: Academic and financial support to students, including managing registrations, enrollments, documentation, and pending matters. Key Highlights: 1. Educational Benefit for employees and dependents 2. Corporate University and Birthday Day Off 3. Free psychological, social, financial, and legal support Provide high-quality service to students and/or their financial responsible parties to resolve issues and pending matters. RESPONSIBILITIES AND DUTIES: Update student registration data; Enroll and register students in the RM system; Submit service requests for: adding disciplines (PRA 3\), curriculum completion, course exclusions and equivalences, student affiliation certificates, course completion certificates, academic transcripts, course syllabi, enrollment suspension, course cancellation, and other specific requests to respective departments for issuance, approval, and/or rejection; Record various requests in the RM system; Organize and maintain student files by enrollment number, including full academic history; Receive, archive, and organize student documentation to ensure academic control of college courses; Handle and submit service requests related to due date changes, agreement discounts, educational credit; payment slips can be printed immediately; Issue financial statements; Negotiate financial arrears using calculation spreadsheets; Formalize agreements via Debt Confession Contracts, payable in installments via credit card, post-dated checks, or bank payment slips; Update student registration data; Enroll and register students in the RM system. REQUIREMENTS AND QUALIFICATIONS: Completed high school education or currently pursuing higher education; Strong communication skills, agility, and interpersonal abilities; Intermediate-level Microsoft Office proficiency is a plus. ADDITIONAL INFORMATION: Weekly working hours: 44 hours. BENEFITS: In addition to supporting the development of entrepreneurial professionals, you also enjoy: ✨ For your professional development: Educational Benefit (scholarship for employees and dependents) Corporate University For daily needs: Transportation Allowance Meal Ticket\* Family, Health, and Well-being: Dental Plan\* Birthday Day Off (time off during your birth month) TotalPass (partnership with fitness centers) Employee Assistance Program – EAP (free and confidential psychological, social, financial, and legal support) Discounts at School Clinics\-