Description
Job Summary:
Manage team and personnel activities, monitor KPIs, negotiate with suppliers, and ensure high-quality customer service.
Key Highlights:
1. Leadership and team management with a focus on professional development
2. Innovative and customer-focused work environment
3. Promotion of teamwork and organizational synergy
Movida is an urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now operates Brazil's newest vehicle fleet and maintains locations in the country's major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services.
Guided by a devotion to service, Movida was the first in the industry to offer services such as monthly and long-term rentals for individuals, prepayment options, and 27-hour daily rates. Focused on technology, it also pioneered sector-wide solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles.
A SIMPAR Group company, Movida is now part of Movida Participações, established in 2015 to manage operations in car rental, used vehicle sales, and light-vehicle fleet outsourcing management.
With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and our PEOPLE are at the core of our DNA!
All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory.
**Responsibilities and Duties**
* Manage store-based teams and all support staff;
* Develop and validate work schedules, attendance tracking, and documentation of justifications for tardiness or absences;
* Monitor each employee’s performance indicators through evaluations and feedback, supporting development aligned with individual needs;
* Negotiate with suppliers and partners;
* Monitor and manage in-store service quality based on company KPIs;
* Guide the team on corporate managerial and strategic guidelines, consistently fostering synergy and teamwork;
* Organize and maintain the workplace, coordinating the use of materials, supplies, resources, and services;
* Serve customers for routine and specific requests, including front-desk duties;
* Support recruitment processes coordinated by the HR & Talent Acquisition team.
**Requirements and Qualifications**
* TECHNICAL: Completed undergraduate degree; experience in leadership and people management; solid retail automotive industry experience preferred; valid driver’s license (CNH) mandatory; proficiency in Microsoft Office suite.
* BEHAVIORAL: Strong communication skills; courtesy; dynamism; ability to handle multiple tasks; sense of urgency and decision-making capability.
* Additional Information: Availability to work on a 6x1 rotating schedule; fixed salary + commission.
**Additional Benefits**
We offer the traditional benefits you already know — and go beyond them. Learn more!
* **CARE FOR YOU:** Specialized support for our employees and their families via a 24/7 helpline offering confidential psychological, health, social, family, financial, and/or legal assistance.
* Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers.
* We understand how important children’s and adolescents’ education is. At **MOVIDA**, we assist our employees with purchasing **school supply kits** for their children.
* Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness.
* Through the **MOVIDA University**, our employees learn and accelerate their professional development, becoming protagonists of their own careers.
* We recognize and value our **veteran employees** who celebrate work anniversaries. Employees with **more than 15 years** receive an especially grand celebration.
* **Mom’s Corner:** Dedicated spaces at our headquarters in Itaim Bibi and administrative office in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These areas provide all necessary **equipment for milk expression and storage**, ensuring privacy and comfort.
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* **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being.
* **Pet Love:** A special benefit to care for your four-legged family member too.
Do you identify with this opportunity? Explore our open positions, apply, and join us in growing this company every day.
**About Movida**
Movida (MOVI3\) is a car rental company delivering innovative urban mobility solutions for every need. As a pioneer offering services such as monthly rentals for individuals, in-car Wi-Fi, prepayment options, and social media chatbots, it became the first car rental company in Brazil to transcend vehicle rental alone, helping revolutionize the national rental industry. Attuned to modern times, Movida invests in sustainability — becoming the world’s first publicly traded car rental company to earn B Corporation Certification, joining an elite group of companies whose business model centers on socio-environmental development. In Brazil, it launched Carbon Free, the first program of its kind among car rental companies, neutralizing CO2 emissions generated by customer rentals.
Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile supported by strong corporate governance, it serves both retail customers via car rentals and corporate clients through fleet outsourcing, in addition to used vehicle sales. Following significant investments over the past four years, Movida now operates a fleet exceeding 268,000 vehicles, 259 car rental locations, and 89 used vehicle sales points. More information is available on the Movida website: https://www.movida.com.br/