RENTAL ATTENDANT

Description

Movida is an innovative urban mobility solutions company with a business model strongly focused on socio-environmental development. Operating in the market since 2006, it currently boasts Brazil's newest vehicle fleet and maintains locations in the country's major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by a devotion to service, Movida was a pioneer in offering services such as monthly and long-term rentals for individuals, prepayment options, and 27-hour daily rates. Focused on technology, it also led the industry by introducing solutions like web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR Group company, Movida is now part of Movida Participações, established in 2015 to manage operations in car rental, used vehicle sales, and light vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and our people are at the core of our DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and duties** * + Greet customers at branches, clarify doubts, and strive to exceed their needs and expectations; + Transport customers between branch and airport (branch ↔ airport), ensuring fast, safe, and high-quality service; (if required) + Sell additional services offered by the company; + Perform cash register opening and closing; + Responsible for driving and delivering the vehicle to the customer, providing support and information regarding usage of services, equipment, and accessories of the rented vehicle; + Monitor and verify reservations in the system to organize vehicle availability and reduce fleet idle time; + Identify and register customers on-site and in the system, verifying and cross-checking documents; + Open, modify, replace, and close contracts in the system and/or ad-hoc contracts; + Classify, separate, organize, and forward leasing-related documents to the branch’s administrative departments; + Assist in driving the vehicle during pickup and return to the customer; + Assist in transporting vehicles between branches, fuel stations, and other service providers; + Issue necessary service orders to ensure vehicle availability for branch operations and customer service; + Support vehicle fleet inspections, reporting availability/unavailability status, and assisting in dispatching vehicles for maintenance; + Assist in executing procedures for receiving new vehicles and all related actions to make them available for rental; + Occasionally perform pickup and delivery of rented vehicles, including inspection procedures (checklist). **Requirements and qualifications** * Completed high school education; * Valid and permanent driver’s license (CNH); * Proficiency in Microsoft Office suite; * Experience in customer service (retail experience is a plus). **Additional information** We offer the traditional benefits you already know—and go beyond. Learn more! * **TUNED IN TO YOU:** Specialized 24/7 support for our employees and their families through a dedicated center offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity** and **Paternity Leave** \+ **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **MOVIDA**, we help our employees purchase **school supplies kits** for their children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and advance their professional development, becoming protagonists of their own careers.  * We recognize and value our **veteran employees** who celebrate years of service. Employees with **over 15 years** receive a special mega-event. * **Mom’s Corner:** This space—located at our headquarters in Itaim Bibi and at our administrative headquarters in Mogi das Cruzes—is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding**. It provides all necessary **items for milk expression and storage**, with privacy and comfort. **** * **Totalpass:** Access to a broad network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this position? Explore our open positions, apply, and join us in growing this company every day. **About Movida** Movida (MOVI3\) is a car rental company offering innovative urban mobility solutions for all types of needs. A pioneer in launching services such as individual monthly rentals, in-car Wi-Fi, prepayment, and social media chatbots, Movida was the first car rental company in Brazil to go beyond the vehicle—helping revolutionize the national car rental sector. Attuned to modern times, it invests in sustainability, becoming the world’s first publicly traded car rental company to earn B Corporation Certification—a distinction held by a select group of companies whose business models prioritize socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind among local rental companies—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and today belongs to SIMPAR S.A. With an innovative profile combined with strong corporate governance, it serves both retail customers via car rentals and corporate clients via fleet outsourcing, as well as selling used vehicles. Following substantial investments over the past four years, Movida operates a fleet of over 268,000 vehicles, 259 car rental branches, and 89 used vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/