Job Summary: Customer service, information entry into system, support and clarification of doubts, with focus on achieving and exceeding targets. Key Highlights: 1. Opportunity for first job 2. No experience required 3. Customer service and support CALL CENTER OPERATOR – Looking for your first job or a new opportunity? This position is ideal for you! Location: Mogi das Cruzes Employment Type: CLT – Permanent Salary: R$ 1621.00 + benefits **✅ Requirements:** Completed high school Minimum age: 18 years No experience required Responsibilities Customer service Information entry into system Support and clarification of doubts PRIMARY OBJECTIVE OF THE POSITION: Serve customers by clarifying doubts and providing information about products and services, in accordance with company-established procedures; Engage in dialogue and negotiation with end customers, following defined service standards and scripts; Perform technical procedures according to requests received via e\-mail and/or phone; Record customer interactions in the system, describing actions taken, ensuring correct classification, tabulation, and determination of priority level, criticality, and severity of requests. Monitor and track adherence to deadlines and actions by internal departments responsible for customer requests; Ensure security and confidentiality of system access passwords; Comply with company administrative rules and procedures; Maintain confidentiality regarding information and matters related to performed activities; Focus on achieving and exceeding established targets while respecting defined quality standards. Due to the large number of customers and services we provide, vacancies are available for first-time job seekers Minimum Education Level: High School (Secondary Education) * Dental Plan * Meal Voucher * Transportation Voucher * Medical Assistance * Childcare Allowance * University Partnership
João Silva
Indeed · HR
João Silva
Indeed · HR
