About the position Cartão de Todos Belém Bengui has an open opportunity to work in the collections department. If you are looking to develop your career in a dynamic company that values teamwork and proactivity, join our team! Responsibilities • Make regular telephone contact with customers to negotiate and collect outstanding debts; • Use auto-dialer software to optimize call volume; • Record information in the CRM system; • Serve and guide customers with empathy and clarity; • Collaborate with the team to achieve collection targets; • Keep data in the system up to date and well organized; • Ensure agile and proactive service in all situations. About the company Cartão de Todos Belém Bengui is an established company offering affordable card solutions, committed to high-quality service and innovation in customer relationships. We value an inclusive, collaborative, and results-oriented work environment. Benefits • Market-competitive salary; • Internal growth opportunities; • Welcoming environment and integrated team; • Continuous training for professional development. **Requirements and qualifications** JOB OPENING – COLLECTIONS DEPARTMENT Cartão de Todos has an open opportunity to work in the collections department. Requirements: • Completed high school education • Experience in this role • Experience in customer service • Agility and proactivity • Ability to work in a team • Proficiency in Microsoft Office Suite • Call center experience • CRM knowledge • Ability to make frequent calls • Ability to work with targets **Additional information** Benefits: • Transportation allowance • Meal allowance • E-learning platform • Birthday day off
João Silva
Indeed · HR
João Silva
Indeed · HR
