Customer Relationship Agent

Description

Job Summary: Provide in-person customer service, guidance, and registration of requests, complaints, and suggestions from Copasa customers, delivering information and verifying documents. Key Highlights: 1. In-person customer service at the branch 2. Registration and tracking of requests 3. User support and guidance **Responsibilities:** Provide in-person customer service at Copasa branches, offer guidance and direct customers to appropriate services. Register service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Deliver information and verify documents, among other tasks. **Benefits:** Salary + Meal Allowance (VA) or Food Voucher (VR) + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Anniversary Recognition + Employee Recognition Program + Climate Survey + Mental Health Discussion Circles. **Minimum Education Requirement:** High School Diploma (Secondary Education)