Job Summary: Responsible for executing and supervising daily store operations, ensuring an excellent customer experience and maximizing performance through leadership and results-oriented focus. Key Highlights: 1. Lead and develop the store team 2. Ensure exceptional customer service 3. Manage store sales and maximize profitability Will be responsible for executing and supervising all daily store operations, ensuring an excellent shopping experience for customers and maximizing store performance. This position requires leadership, organizational, and results- and customer service-oriented skills. RESPONSIBILITIES: * Lead, motivate, and develop the store team; conduct recruitment, training, and ensure a positive work environment * Execute and supervise daily store operations, including product organization, inventory control, and adherence to operational procedures * Ensure exceptional customer service, resolve complaints, and implement strategies to improve customer satisfaction and loyalty * Manage store sales, control losses, and implement strategies to maximize profitability * Ensure compliance with all store safety procedures and policies. REQUIREMENTS: * Over 18 years of age * Currently pursuing or completed undergraduate degree * Proven experience in store management or retail leadership roles * Leadership, communication, and problem-solving skills * Excellent communication and interpersonal skills * Ability to efficiently solve problems and make decisions * Availability to work flexible afternoon/evening shifts, including weekends and holidays. OUR BENEFITS: * Medical Assistance * Dental Assistance * Life Insurance * Pharmacy * Emotional Well-being Program * Support Program * Total Pass * Meal Voucher * Food Basket * Transportation Allowance (VT) * Cultural and Educational Partnerships * Birthday Day Off Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
