Job Summary: A professional responsible for maintaining the unit's technology infrastructure—including hardware, software, and network—to ensure operational continuity and user satisfaction. Key Highlights: 1. Maintain the unit's technology infrastructure. 2. Monitor internal network communication. 3. Carry out preventive and corrective maintenance. **JOIN US AS AN INFORMATION TECHNOLOGY TECHNICIAN I AT ESTÁCIO CAMPINAS** We have an ambitious project requiring a team willing to think originally and disruptively, with the goal of solving today’s major challenges in education: access, technology, customization, and student success. We are an energetic company that was born large and has delivered extraordinary results. **Join this team!** **HELP TRANSFORM LIVES—INCLUDING YOUR OWN.** **Responsibilities and Duties** **The main challenges as an Information Technology Technician I are:** * Maintain the unit’s technology infrastructure—including hardware, software, computer networks, and telephony—in optimal working condition to ensure functional operation of equipment and systems, as well as user satisfaction. * Maintain the unit’s network infrastructure; continuously monitor internal communication to guarantee proper operation of academic and administrative networks. * Identify/detect issues in data and voice communication by monitoring data and information flow to ensure internal and external communication reliability for the unit. Carry out preventive and corrective maintenance of the information technology infrastructure through planned corrective maintenance and on-demand maintenance requests handled via the Shared Services Center. **Requirements and Qualifications** **We seek professionals with:** * Completed high school or undergraduate studies in progress. * Experience as an Information Technology Technician. * Experience in computer support. * Microsoft Office Suite (intermediate or advanced Excel and PowerPoint). * Experience in educational environments is a plus. **Additional Information** Work Location: ESTÁCIO CAMPINAS Working Hours: 44 hours per week, Monday through Friday. **At YDUQS, you’ll find:** * **Tuition scholarships** up to 100% for employees, legal dependents, and affiliates (parents, siblings). Up to three scholarships may be held simultaneously. * **Medical assistance**, fully subsidized for the employee and partially for family members, with employee co-payment responsibility. * **Dental assistance**, optional, to support oral health. * **Meal allowance or food voucher**, with choice flexibility to meet your needs. * **Wellhub or Totalpass**, offering flexible gym options. * **Wellz**, a mental and emotional wellness platform providing various forms of support, including access to online individual therapy. * **Well-being and benefits club**, featuring a dedicated program and exclusive advantages. * **Flexible dress code**, promoting our diversity. * **Life insurance.** * **SESC membership agreement.** * **Corporate University**, accessible via our exclusive portal, Educare. * **Growth opportunities**: Over 60% of current openings are filled through internal selection processes. We believe in the excellence of our teaching and therefore value graduates from our institutions in our selection processes. Commitment to inclusion: All positions are also open to people with disabilities, reaffirming how much we value diversity. **DIVERSITY: YDUQS values diversity, and the additional information provided in the diversity fields is extremely important to us—please do not skip these questions.** **AT ESTÁCIO, WE REVEAL THE BRIGHTEST POTENTIAL IN EVERYONE.** We are one of the largest and most respected institutions in the Brazilian education sector. For over 50 years, we have provided quality education at scale. We operate nationwide, offering undergraduate, graduate, and short courses—both in-person and digital—and our continuous commitment to academic excellence and investment in teaching ensures our institutions and programs receive top-tier evaluations from the Brazilian Ministry of Education (MEC). We are dedicated to nurturing talent and revealing each student’s vocation. Students know we recognize in each person a diamond waiting to be polished. Together, we form a community of diverse profiles and dreams across Brazil. More than awarding diplomas, Estácio creates conditions for new life stories to unfold. **PURPOSE** To educate in order to transform. **VISION** To deliver the best learning experience to an increasing number of students—efficiently, intensively leveraging technology, and valuing people—ensuring our students are prepared for market challenges. **VALUES** **Student-Centered Focus** We all work for the student; we are passionate about education. **Ownership Mindset** We act like owners, proud of every delivery we make. **Results-Oriented** Every effort generates real and sustainable impact. **Educational Excellence** We exceed expectations, delivering the highest-quality training and experience across all segments we serve. **People-Centric Values** We take pride in working here. We develop people and value outstanding performance. **Innovation and Technology** We integrate technology into all processes, empowering students, faculty, and staff. **Diversity and Ethics** We do what is right and value differences. **WHAT YOU’LL FIND HERE?** We count on professionals who value innovation within a diverse, simple, and ethical environment. Our initiatives always place **the student at the center of decision-making**, because we consider their success as our own. With strong **digital culture integration**, we operate through developing methodologies and content reflecting the challenges and needs of our time. We have a **highly senior and competent leadership team**, guiding our organizational strategy with confidence. We are committed to helping reduce the strategic national challenge of Diversity & Inclusion, implementing a **structured program and consistently placing this topic on the agenda of senior leadership.** We are obsessed with **employee engagement**, having implemented a structured eNPS program with five squads running in parallel, focused on continuous improvement of the employee experience. Within three months of launch, we’ve already implemented 14 improvements targeting career development opportunities and digital infrastructure. Have you ever considered joining this same purpose? \#VemPraEstácio
João Silva
Indeed · HR
João Silva
Indeed · HR
