Senior Commercial Process Analyst

Description

Job Summary: Senior professional responsible for monitoring, interpreting, and implementing changes in billing processes, serving as a technical reference and pursuing continuous improvement. Key Highlights: 1. Serve as a technical reference in the implementation of processes and systems 2. Identify improvement opportunities through diagnostics 3. Monitor and interpret sectoral changes in billing **Senior Commercial Process Analyst** **CPFL Paulista** **Work Location:** Campinas/SP **Work Model:** On-site **Prerequisites:** * Completed undergraduate degree; * Must be available for 100% on-site work in Campinas/SP; * Knowledge of Business Process Management tools; * Knowledge of Commercial Processes; * Familiarity with Resolution No. 1000 is required; * Knowledge of project management; * SAP CCS knowledge is desirable; * Intermediate English proficiency is desirable. **Your Day-to-Day Responsibilities:** * Monitor and interpret sectoral changes impacting the billing process, conducting technical and regulatory analyses to guide systemic and operational adjustments. * Assess the impact of internal and external changes on the billing process, propose structured adjustments, and coordinate actions with involved departments to ensure process efficiency and compliance. * Serve as a technical reference in implementing changes to processes and systems, track schedules, and ensure regulatory compliance and operational continuity. * Identify opportunities for improving billing processes through diagnostics, benchmarking (comparative analysis), and trend analysis, aiming to foster innovation and efficiency. * Lead the implementation of improvements in processes and systems, develop action plans, engage stakeholders, and monitor results to ensure the effectiveness of adopted solutions. **What We Offer:** * Transportation Allowance; * Meal Allowance; * Food Allowance; * Medical Assistance; * Dental Assistance; * 6-month maternity leave and 20-day paternity leave; * Childcare Assistance (subject to eligibility rules); * Life Insurance; * Profit Sharing Program (PLR); * Gympass; * "Fale Comigo" Program (free, confidential telephone-based advisory service covering psychological, legal, financial, social, and speech therapy support). **About Us:** We operate in Brazil's electric power sector and boast a solid history since 1912, contributing to the development of cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision. Since 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electric power sector. Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network. We believe that diverse teams and an inclusive environment for all individuals are fundamental to the sustainability of innovative, customer-focused organizations; therefore, we value diversity and align our initiatives to foster an inclusive culture and equal opportunities for everyone. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/