RECEPTIONIST

Description

Job Summary: Receptive and supportive service to customers, patients, and visitors in a hospital setting, including document organization, scheduling, and assistance with procedures. Key Highlights: 1. Welcoming and informative service to patients and visitors 2. Organization of service routines and administrative support 3. Focus on humanization, ethics, and teamwork **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** R$ 1\.621,00 **Number of Positions** 1 **Working Hours** From 08:00 to 18:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** R$ 1\.621,00 * **Number of Positions** 1 * **Working Hours** From 08:00 to 18:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity are accepted until **01/30/2026** ### **Job Description** Summary Description: Greet and provide support services to customers, patients, and visitors of the hospital institution, identifying them, ascertaining their needs to provide information, directing them to the appropriate individuals or departments, and initiating required procedures while maintaining internal records. Provide service and support to patients arriving for consultations and/or examinations. Mission: Perform reception duties in compliance with legal requirements and internal hospital regulations, managing appointment schedules, recording messages, assisting medical and speech therapy staff, answering phone calls, and archiving department-related documents. Key Responsibilities \- Admit outpatient patients; \- Direct patients to examination areas and consultation rooms; \- Provide information to patients; \- Schedule consultations and examinations in person and by phone; \- Daily verification and monitoring of consultation and examination schedules; \- Train and supervise new staff members in the department; \- Organize and request materials used in the outpatient clinic; \- Organize documents and respond to requests from other departments as needed; \- Welcome patients; \- Provide instructions to patients; \- Perform daily checklists for assigned departments; \- Maintain cleanliness and organization; \- Clean and disinfect examination room instruments; \- Assist with examination requests and pre-operative instructions; \- Monitor outpatient department expenditures; \- Restock supplies in all consultation rooms, examination rooms, and sterilization areas; \- Replace examination request forms in all consultation rooms; Skills – Attitudes • Commitment; • Ethics; • Humanization; • Flexibility; • Emotional Balance; • Commitment to Quality; • Agility; • Concentrated Attention; • Communication; • Customer Focus; • Initiative; • Teamwork; • Organization. ### **Prerequisites** \- Completed High School; \- Basic Office software proficiency; ### **Benefits** Meal Voucher \- R$ 200.00 Attendance Bonus \- R$ 303.60 Hazard Pay \- R$ 303.60 Dental Plan Health Insurance (after probationary period). Applications for this opportunity are accepted until **01/30/2026** #### **About the Company** #### **Location** *Catarina de Castro Street, 75 • Morro da Glória • 36\.036\-060 • Juiz de Fora \- MG*