Are you the kind of person who won’t rest until you’ve tracked down the root cause of a bug? Do you enjoy diving deep into code, fine-tuning every pixel in Elementor, and understand that a fast, secure website is the soul of a business? We’re looking for a detail-oriented, communicative professional with a ‘detective’s blood’ to join our specialized support team. We serve both domestic and international clients—so no two days are ever the same! **Work Model** We offer full flexibility: this position is 100% remote or hybrid, allowing you to organize your routine in the best way possible. **What will you do daily?** Our workflow revolves around a ticketing system where speed and precision are essential. Your responsibilities will include: * Frontend Maintenance: layout adjustments, CSS fixes, and fine-grained edits via Elementor. * Content Management: creation and updates of landing pages, portfolios, and institutional sections. * Technical Support: diagnosing and resolving issues on websites, integrations, and transactional emails. * SEO and Internationalization: configuring WPML (hreflang, subdirectories, etc.). * Infrastructure and Performance: environment migrations (e.g., staging), and loading optimization. * Security: responding to Wordfence alerts, implementing geographic blocking, and restoring offline sites. * Analytics: GA4 tag implementation and GTM-triggered events. **What are we looking for in you?** * Proficiency in WordPress (themes, plugins, and core). * Experience with Elementor and HTML/CSS. * Experience with WPML. * Familiarity with hosting platforms (Cloudways, WP Engine, or similar). * Ticketing productivity (average of 15 tickets/day). * Technical English for reading documentation and supporting international clients. **Hiring Model and Growth Path** * **PJ (Service Provider)** contract with payment per **hour or per ticket**. * **Internship** is also available for IT talents with proper documentation. * After the evaluation period, there is a real possibility of transitioning to CLT employment with career progression. **Why join our team?** Even starting as a PJ contractor, we offer benefits after 1 month of evaluation: * Group life insurance * Technical mentoring * Birthday day-off * Flexible working hours * Performance bonus * Online happy hour with iFood Card Ready for the challenge? Apply now and help us solve these puzzles together! **PAYMENT INFORMATION** Payment is made per **ticket or per hour**. Payment: R$1.621,00 – R$2.800,00 per month Benefits: * Health insurance * Internet allowance Work location: Remote
João Silva
Indeed · HR
João Silva
Indeed · HR
