Support Engineer-Brasil

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Answering calls and providing technical support to end users on computers, operating systems, applications, networks, printers, and peripherals, while managing and documenting tickets. Key Responsibilities: 1. Customer attention and technical support 2. Hardware and software issue resolution 3. Support ticket management and documentation IT Service Desk Agent * Responding to customer support calls/requests * Providing end-user support for computers, operating systems, applications, network connectivity, printers, and peripherals * Managing and documenting tickets in the system * Interacting/escalating to vendors and other support tiers * Consulting and updating documented information

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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