CS - Onboarding

**About the opportunity** ------------------------ At Coders, we believe that the customer experience begins long before the final outcome. It begi
- Conduct onboarding processes
- Proactive customer support
- Improve student engagement

Job Summary: Era Fitness is seeking a receptionist to serve as the first impression of excellence and premium service, welcoming and delighting students with genuine attention. Key Highlights: 1. Welcome and delight students with humane and elegant service 2. Organize the entry flow and maintain an impeccable reception 3. Support internal campaigns and student relationship building Era Fitness seeks someone who embodies, from the very first impression, everything we deliver to our students: excellence, genuine attention, organization, and a premium experience from the initial contact. Here, every detail matters, and the reception role is fundamental in ensuring our students feel welcomed, guided, and part of something special. Responsibilities: * Welcome and delight students and visitors with humane and elegant service * Perform registrations, scheduling, and provide student support throughout the entire service process * Organize the entry flow and support the operational team when necessary * Maintain the reception area always immaculate, reflecting the Era Fitness standard * Assist with administrative routines when needed and support management * Support internal campaigns and student relationship building. What We Seek: * Clear, courteous, and confident communication * Proactivity and enthusiasm for serving people * Organization and responsibility in daily routines * Ability to convey our premium positioning * Teamwork skills * Prior experience in customer service is a plus Employment Type: Full-time CLT Compensation: R$1\.538,20 per month Benefits: * Transportation allowance
João Silva
Indeed · HR