Description
Job Summary:
Professional for customer service in an aesthetic clinic, focused on reception, procedure presentation, clarification of doubts, scheduling, and post-sale support.
Key Highlights:
1. Customer service according to the BotoEsthetic franchise network standards
2. Detailed presentation of aesthetic procedures and their benefits
3. Execution of post-sale actions and communication with the technical team
**RESPONSIBILITIES AND ATTRIBUTIONS**
Greet customers visiting the unit;
Provide customer service in accordance with the BotoEsthetic franchise network service standards.
Receive and make contact via available channels (telephone, WhatsApp, e\-mail, etc.);
Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after images, pricing, and payment terms, among other information;
Clarify any customer questions regarding specific procedures;
Register new customers in the systems;
Schedule and confirm appointments with customers in advance;
Notify the technical team about customer arrivals;
Carry out post\-sale activities.
**REQUIREMENTS AND QUALIFICATIONS**
Reside in Fortaleza .
Completed high school education;
Experience in public-facing roles, preferably in aesthetics or healthcare;
Proficiency in Excel and Word.
**ADDITIONAL ASSETS**
Experience in aesthetic or healthcare clinics.
Employment Type: Full-time CLT
Compensation: R$1\.621,00 \- R$1\.945,20 per month
Benefits:
* Transportation allowance
Work Location: On-site