Inside Sales Representative

Description

**About Klean Clean:** Klean Clean Cleaning Solutions is a premium company specializing in residential and commercial cleaning services across the United States. With over 10 years in the market and more than 70,000 service deliveries completed, we are recognized for excellence in customer service, well-structured processes, and the use of technology to deliver a differentiated experience. We are currently in a growth phase and seeking high-performing professionals who wish to build a career in a fully remote, results-driven environment with real development opportunities. **Position** Inside Sales Representative **Employment Type** * 100% Remote * Full-time * Monday to Friday * Business hours (EST \- United States) **Role Objective** The Inside Sales Representative will be responsible for converting leads into customers, identifying new business opportunities, and managing the entire sales process — from initial contact through to deal closure. The professional will interact directly with U.S.-based clients via phone, email, and chat to offer customized solutions and contribute to the company’s growth. Key Responsibilities * Manage and convert inbound leads generated from marketing campaigns and the chat platform. * Prospect new clients (outbound) via phone, email, and digital channels. * Identify client needs and offer the most suitable solution. * Prepare commercial proposals and negotiate contracts. * Manage the entire sales funnel using CRM (Kommo). * Log activities, opportunities, and follow-ups in the CRM. * Execute strategic follow-up cadences to increase conversion rates. * Achieve and exceed monthly sales targets and defined KPIs. * Collaborate closely with the operations team to ensure an efficient onboarding process. * Provide feedback on lead quality and opportunities to improve marketing campaigns. * Maintain a high standard of customer service and relationship management. **Mandatory Requirements** * Fluent English (C1 or higher), both written and spoken. * 3–5 years of proven experience in Inside Sales. * Experience in consultative sales. * Excellent verbal and written communication skills. * Experience using CRM systems to manage the sales pipeline. * Strong organizational skills, discipline, and ability to work independently in a remote environment. * Consistent track record of meeting or exceeding sales targets. * Comfort conducting calls, online meetings, and negotiations in English. Preferred Qualifications * Experience in residential services or B2C sectors. * Experience with Kommo CRM. * Familiarity with Jobber or Field Service Management software. * Experience selling to the North American market. * Background working in recurring-service businesses (subscriptions or recurring contracts). Desired Competencies * Highly commercial, results-oriented profile. * Excellent negotiation skills. * Time management and organizational abilities. * Clear and persuasive communication. * Active listening. * Proactivity. * Emotional intelligence. * Resilience. * Aptitude for learning new tools quickly. * Analytical capability to monitor commercial metrics. **What We Offer** * Competitive base salary. * Performance-based commission. * 100% remote work. * Professional growth and development plan. * Collaborative, results-driven environment. * Opportunity to be part of an expanding company. * Direct interaction with leadership. * Autonomy to propose improvements and contribute to commercial strategy. **Ideal Candidate Profile** We seek a competitive, disciplined, and sales-passionate professional. Someone who enjoys building relationships, easily understands client needs, and is motivated by goals and results. Excellent English communication skills and the ability to represent Klean Clean professionally throughout the entire commercial journey are essential. Compensation: R$4\.000,00 \- R$10\.000,00 per month Benefits: * Remote work Language: * English (Mandatory) Work Location: Remote