**GENERAL DESCRIPTION:** * Control and monitor the entry and exit flow of employees, service providers, suppliers, visitors, and other stakeholders, ensuring compliance with institutional policies and procedures; * Provide in-person service, delivering information, guidance, and clarifications courteously and effectively; * Support supervision and preservation of institutional assets, contributing to safety, organization, and maintenance of internal and external environments; * Identify, record, and report incidents, anomalies, or risk situations to the responsible supervisor, ensuring prompt action; * Verify access authorizations, documents, and movements according to established internal protocols; * Assist in directing visitors and employees, promoting organized and efficient service; * Ensure adherence to the institution's internal safety, conduct, and access control regulations. **REQUIRED QUALIFICATIONS:** * Completed high school education; * Experience or knowledge in front-desk operations, access control, reception, and/or asset security; * Proficiency in customer service and interpersonal communication; * Attention to detail, organizational skills, professional demeanor, and sense of responsibility; * Basic computer literacy is considered an advantage; * Availability to work on rotating shifts, as required by the department.
João Silva
Indeed · HR
João Silva
Indeed · HR
