Description
Summary:
Lead a design team, ensuring consistent quality across multiple brands, on-time delivery, and fostering team performance as a player-coach.
Highlights:
1. Lead creative standards and provide clear direction to designers
2. Coach designers, improve quality, and define what 'great' looks like
3. Maintain team morale and momentum while holding a high bar
You’re the person who makes “reliable and always available” true in real life. You lead a team of designers, keep quality consistent across multiple brands, and make sure work ships on time without turning the team into pixel zombies.
This is a **player\-coach role**: you’ll direct, review, unblock, and occasionally design when it matters most.
What You’ll Own (Outcomes)
* **Quality consistency at scale:** Every deliverable meets brand standards, feels intentional, and doesn’t trigger “who approved this?” energy.
* **On\-time delivery:** Priorities are clear, deadlines are realistic, and the team ships predictably.
* **Team performance:** Designers are productive, improving, and not quietly drowning.
* **Client confidence:** Clients feel like they have a real **Senior Web \& Visual Designer** and leader, not “a random designer who happens to be online.”
Responsibilities
**1\. Creative Leadership and Direction**
* Set and maintain creative standards for the team (layout, typography, motion, brand fit, polish).
* Translate messy briefs into clear direction designers can execute fast.
* Establish reusable systems: templates, component libraries, brand kits, best\-practice examples.
**2\. Quality Control (Without becoming a bottleneck)**
* Review work before it goes out: catch obvious errors and the subtle “this is technically fine but feels off.”
* Coach designers through feedback so quality improves over time (not just “fix it and move on”).
* Define what “great” looks like per client and per deliverable type.
**3\. Delivery Management inside the Team**
* Triage incoming requests: simple vs complex, urgency, dependencies, and risk.
* Assign work to the right person based on skill, bandwidth, and client context.
* Unblock work fast (missing assets, unclear scope, conflicting feedback, shifting priorities).
* Communicate early when something is at risk and propose options (scope trims, phased delivery, alternates).
**4\. Client\-Facing Collaboration (Light, but high impact)**
* Join key client calls when needed: onboarding, brand alignment, escalations, quarterly reviews.
* Proactively spot gaps (brand inconsistency, missing guidelines, recurring request types) and fix them.
* Turn client feedback into better systems, not endless back\-and\-forth.
**5\. Team Leadership and Coaching**
* Lead weekly team syncs: wins, blockers, priorities, and improvements.
* Run feedback loops: 1:1 coaching, skill development plans, targeted training.
* Maintain team morale and momentum while holding a high bar.
**6\. Process and Continuous Improvement**
* Improve briefing quality through better questions, examples, and guardrails.
* Identify recurring friction (brief issues, QA issues, tool issues) and propose fixes.
* Collaborate with production/customer success on workflows, expectations, and escalation paths.
What You’ll Work On
* Web and landing page design (Figma)
* Marketing assets (ads, social, email, lead magnets)
* Brand systems (guidelines, templates, kits)
* Pitch decks and presentations
* Light motion direction (where relevant, depending on team focus)
What “Great” Looks Like (Success Metrics)
* High QA pass rate and fewer client revisions for “avoidable” issues.
* Predictable turnaround times and fewer late deliveries.
* Higher client satisfaction scores / fewer escalations.
* Designers improve month\-over\-month (quality \+ speed).
* Strong reuse: templates and systems reduce repeat work.
Requirements
**Must\-haves:**
* **5\+ years in design** with **1–3\+ years leading creatives** (agency, subscription, or in\-house).
* **Technical Fluency:** Adobe Suite (Photoshop, Illustrator, InDesign), Figma, and Canva.
* **Communication:** Strong English skills (spoken and written).
* **Art Direction:** Strong brand judgment, typography, composition, and art direction skills.
* **Reviewer Mindset:** Your feedback is specific, actionable, and fast.
* **Calm Operator Energy:** You keep quality high under load and manage multiple brands/projects at once.
**Nice\-to\-haves:**
* Experience in design subscriptions, high\-volume studios, or production environments.
* Motion/video direction experience (After Effects, Premiere, etc.).
* Experience building scalable design systems or brand kits.
* Familiarity with project tools like Trello, Asana, or Jira.
Compensation \& Perks
* **Monthly Rate:** **$1,100\-2,000 USD** (negotiable based on experience).
* **Paid Time Off:** 15 PTO days \+ 10 unpaid days \+ 2 sick days (after 6 months).
* **Incentives:** Performance bonuses, work anniversary gifts, and career growth.
* **Flexibility:** 100% permanent remote work with an async\-friendly culture.
* **Location:** Must be locally based in **Latin America** (LATAM).
Job Type: Full\-time
Work Location: Remote