As a member of the A\&B team, the banquet apprentice will be responsible for delivering sophisticated service and ensuring guest satisfaction at the restaurant in accordance with property standards, brand requirements, and those of its certifying bodies. **Brief description of responsibilities:** * Maintain the highest standard of excellence in Food \& Beverage services; * Apply appropriate techniques for handling and serving Food \& Beverage items in general; * Conduct oneself in a friendly, professional, helpful, and courteous manner when interacting with guests, customers, and colleagues; * Comply with all company, brand, and certifying body service standards during performance of duties; * Maintain up-to-date knowledge of all menu specialties and general item descriptions; * Accurately convey all customer orders to the kitchen/bar, paying close attention to and respecting individual preferences and specific details; * Total customer bills, present them promptly, and collect full payment in accordance with the restaurant’s established financial procedures; * Prioritize organization, maintenance, and cleanliness of one’s workstation and work materials; * Adhere to all safety, sanitation, and loss prevention procedures mandated by the employer and its certifying bodies; * Participate in departmental trainings and meetings as requested; * Perform other duties related to the role as assigned. **General Skills:** * Passion for service; * Excellent written and verbal communication skills, and ability to interact effectively with individuals and small groups; * Attention to detail, speed, and accuracy in performing tasks; * Results-oriented mindset: understanding business, guest, and customer needs; * Ability to collaborate cohesively with colleagues as part of a team and under minimal supervision; * Maintain confidentiality of guest and customer information, business-related data, and associated brand information; * Enthusiasm; * Organization; * Engagement; * Commitment. * Education: **Employment Type \& Benefits:** * Employment Type: Apprentice; * Working Hours: 2:00 PM to 8:15 PM; * On-site activity; * Work schedule: 5 days on, 2 days off, plus 1 learning day at Camp; * Life insurance; * Transportation allowance; * Meal voucher (on Camp day); * On-site meals; * Uniform; * Special rates for using the company’s accommodation and outlet services. **FRAUD ALERT** Dear candidates, Minor Hotels, Tivoli Hotels \& Resorts, and Seen Restaurant \& Bar hereby issue this notice to alert you about fraudulent attempts involving fake job opportunities purportedly offered under our brands. It is essential to clarify that **Minor Hotels and its subsidiaries never request any form of payment, purchase of products, or acquisition of services** from candidates participating in their recruitment and selection processes. All such processes are entirely free of charge for applicants. We recommend verifying the authenticity of the sender whenever receiving suspicious communications, and contacting us directly through our brands’ official channels if in doubt. Sincerely, **Recruitment \& Selection Team** MINOR HOTELS BRASIL Alameda Santos 1\.437, Cerqueira César, São Paulo, Brazil, 01419\-001\. T: \+55 (11\) 3146\-5900 \| E: recrutamento.tspm@minor.com www.tivolihotels.com Minimum Educational Requirement: High School Diploma (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
